Support

We usually answer within a few days.

Need help? Email eric@lizingo.no with a short description of the problem and, if you can, your device model and OS version.

My purchase isn’t showing up

Open Word packs in the game and tap Restore purchases. Packs are tied to your Apple or Google account, so this also brings them to a new device.

Does the game need internet?

No — the whole game plays offline. Only the optional online multiplayer needs a connection.

Can I move my progress to a new phone?

Progress is stored on the device itself. Purchased word packs can always be restored; local progress travels with a device-to-device transfer or a full device backup.

How do I change the game’s language?

Open Settings from the map screen and pick a language. The words, the hints and the story all switch with it.

Delete my online data

If you played online and want your display name and match records removed, email us from the address above and we will delete them.

Contact

eric@lizingo.no

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